Your questions answered

Frequently asked heat transfer questions

HOW TO PRINT AND PROFIT WITH HATS

Headwear is a growing category. Josh Ellsworth STAHLS Expert Academy Trainer explains how you can create high quality, retail ready looks with the Hotronix® 360 IQ Hat Heat Press.  Explore with Josh the opportunities for various styles of hats, emblems and print locations to drive more profit into your apparel decorating business.
 

ARE ALL CUSTOMERS TREATED EQUALLY?

We are the only transfer manufacturer with a full online portal for all customers. It doesn’t matter if you are just starting out or if you have been working with Target since the beginning. Easy View, our online platform is available to all users. With no paywall and no minimum number or orders placed to get access. Start, Run and Grow at a scale that suits you.


WHAT ARTWORK CAN I UPLOAD?

Vector and bitmaps welcome! For best results save your art files in as .eps .svg .pdf .jpeg or .jpg. The Easy View uploader will count the colours and quality in real time. Get the full artwork guide here.


WHAT IS THE MINIMUM ORDER QUANTITY?

For UltraColour hat heat transfers the minimum order is just 10. For Rubber and 3D Embossed bages its 100. And for Woven and embroidered heat applied badges it is 200.

 

DO I NEED TO MIRROR MY ARTWORK?
 

No you do not need to mirror artwork when uploading to Easy View. We will print exactly what you send us, how you sent it.

 

CAN I RE-ORDER EASILY?

Getting repeat work from your customers is one of the keys to success as a garment decorator. To assist you with this, it is even easier to get a repeat job made. Log into our virtual assistant and find the job you want repeating and a few seconds later it will be sent to our production team for processing.


WHAT PAYMENT TYPES DO YOU ACCEPT?

All orders can be paid by credit card or bank transfer. You can choose to pay at the point of order or you can apply to be set up with a trade account.


HOW DO I CHECK ORDER STATUS

Log in to your Easy View account and get access to all your orders and designs. Want to re-order with one click? Or maybe you need 24/7 access to order status. We have got you covered with our virtual assistant, making transfer admin easier for all users.


WHAT HEAT PRESS WOULD YOU RECOMMEND?

As part of the Stahls' group, we are proud to supply the UK with the world's leading Heat Presses from Hotronix®. On our website you will find our range of heat presses including Clam, Swinger, Draw and Air-powered Heat Presses. With functionality and price points to suit any business. Hotronix® machines are made in the USA.

 

WHAT FABRICS CAN I APPLY TO?

Cotton and cotton polyester blends are the most common fabrics for headwear, especially five and six panel caps. Always test before applying a transfer or a badge on a test item before production. Badge and cap thickness can vary and so the time and temperature that your item requires may also vary. Maximum  wash temperature 40°c, iron on reverse, do not tumble dry or dry clean.

 

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